PRIVACY POLICY (GDPR COMPLIANT)

Zilo respects your privacy and is committed to protecting your personal data.

Data We Collect

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Order and transaction details
  • Website usage data through analytics tools

How We Use Data

  • Order processing and delivery
  • Customer support
  • Payment processing
  • Website performance analysis
  • Marketing and advertising optimization

Data Sharing

We may share limited data only when needed to operate the store and complete customer orders, including with:

  • SSLCommerz for payment processing
  • Courier partners for delivery
  • Analytics and advertising platforms such as GA4 and Meta Pixel for performance measurement and advertising optimization

We do not sell personal data.

Third-Party Advertising and Customer Information

Zilo does not allow unrelated third-party advertisements to be placed on the website without responsibility. If any third-party advertisement is used, Zilo remains responsible for managing it appropriately.

If customer information is shared with any third party for payment, delivery, analytics, advertising, customer support, or order-related services, Zilo is responsible for ensuring that such sharing is limited to legitimate business purposes and handled with care.

Cookies

We use cookies for functionality, analytics, and advertising. Cookie control is available through our consent banner where applicable.

Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent where applicable

Contact for Privacy Requests

Email: support@zilo.life
Email: business@zilo.life

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