SHIPPING & DELIVERY POLICY

Shipping & Delivery Policy

Zilo delivers orders across Bangladesh through available courier and delivery partners.

Delivery Timeline

• Inside Dhaka: within 5 working days
• Outside Dhaka: within 10 working days

Delivery timelines may vary due to unavoidable circumstances such as courier delays, weather, public holidays, strikes, or incorrect delivery information provided by the customer.

Courier

The courier partner may vary based on location and availability. Zilo is not responsible for delays caused by courier service providers after the order has been handed over for delivery.